Refund policy

Due to the nature of our products, we do not offer refunds for change of mind.

If you believe your product is faulty, please contact us within 7 days of receiving your order at info@lolyandlola.com.au. Include your Order Number in the email subject line, and we will review your case and get back to you as soon as possible.

Please note that original shipping costs are non-refundable.

Thank you for understanding.

Loly and Lola x